Frequently Asked Questions
Here are a list of some of the most asked question we get emailed from either our customers or simply people enquiring about our services.
So please have a quick read of our FAQ's before emailing us and if we don't answer your question on this page get in touch today!
A: There are numerous types of forklift trucks available and if you are asking this question the best way to find the most suitable forklift for your application is for one of our trained personal to evaluate your requirements.
Q: Is a forklift with on board computers better than one without?
A: Trucks with on board computers may be more efficient. However they cost more to maintain, as parts and labour are more expensive. This can out way the efficiency savings.
Q: What is better buy or lease?
A: This can only be answered after exploring your financial circumstances. However most businesses rely on positive cash flow to make money. It is normally therefore, better to utilise someone else's money to acquire a forklift, releasing capital for profit making purposes. We can advise the best solution for your particular circumstances.
Q: Should I buy second hand or new?
A: The amount of usage of the equipment, how hard the application and available budget determines whether a used machine will be false economy or not. Should you have the budget for new equipment this may be the better long-term option.
Q: All forklifts look the same and do the same job. Why is there such a difference in price?
A: This is a very difficult question and is hard to evaluate for even the experienced people in our industry. The value for money of a particular machine to you can only be determined by the usefulness of the features and benefits available on any given truck. For example: - A machine with higher lifting and traction speed may carry out 20 % more work in a given shift saving your company thousands of pounds over the course of a year. However if the goods handled are of high value and this extra speed is causing product damage this particular feature then becomes false economy.
Q: Will I get better after sales service cover from a larger company?
A: This is not normally the case as engineers working for the larger companies have more forklifts per head to maintain than smaller independent companies. Be careful big is not always beautiful.
Q: What maintenance is needed on a forklift?
A: It's like a car, regular oil changes are important, plus hydraulic inspection and lubrication. But more than a car, simply cleaning and keeping debris out of the wheels/axles and making sure the forks and all moving parts move freely. Contact Stacatruc for our full range of service packages talior made to each individual needs.
Q: Do forklift trucks need an MOT?
A: Yes. It is required under two pieces of Health and Safety legislation:
LOLER 98 (Lifting Operations and Lifting Equipment Regulations 1998) which covers lifting components. PUWER 98 (Provision and Use of Work Equipment Regulations 1998) - which deals with all other safety-related items, such as brakes, steering and tyres. Importantly, however, the new accredited scheme for Thorough Examination does more than just meet the minimum legal requirements. The responsibility for obtaining this Report of Thorough Examination lies with you, the user of the truck (whether you own, lease or hire). The only exception may be for a truck operating under a short-term contract of less than a year, in which case the hiring company should provide you with a copy of the current report.
Q: Do you require a certificate to operate a forklift truck?
A: Yes. Driver training is required to operate any type of lifting equipment. Training usually take's three days and is carried out at your premises. Please contact Stacatruc to evaluate your requirements.